Refund Policy

Returns, Refunds & Exchanges
Regrettably, due to products sold via our online and our retail channels being of a consignment and after-market nature, we are unable to offer returns, refunds, or exchanges of any kind. All sales are final.

Damages and issues
Please inspect your order upon reception and contact us within 2 days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and do our best to make it right.  

Authenticity Claim

All items sold via Friends and Family Gallery are 100% authentic and brand new. If you are dissatisfied with your product, please send any enquiries directly to us using our communication channels.